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Forgiveness SPEECH: How to give an effective apology

Forgiveness SPEECH: How to give an effective apology

“Never ruin an apology with an excuse.” ― Benjamin Franklin “If you bow at all, bow low.”–Chinese proverb Conflict exists everywhere. We are either in a conflict now, just got out of a conflict, or about to get into one. As humans, we make mistakes....

Taking Responsibility : “I’m sorry, it’s all my fault”

Over the last year, I’ve had the privilege of working with many leaders. One of them is Dr. Kim. Something he does has had a great impact on me and I want to share it with you today. Over and over again, I’ve seen him come into a situation where service...

Four pillars of a strong organizational culture of excellence

Pillar #1: Everyone is a servant leader In our organization, we believe everyone is a servant leader who has been called to our team. We believe that we are all gifted and talented. We believe that we each have a sphere of influence that we exert influence. In our own...

Faith Without Expectation is Dead

I have read a lot of articles and books about faith. One of the people that present a refreshing inside on faith is A. W. Tozer. The following view of faith comes from his work, minimally edited for clarity. Expectation and faith, though alike, are not identical. An...

The Elements and Impact of Culture

Culture Impacts Everything Our cultures shape and form who we are and who we become as individuals and as a society. Whether we are talking about a personal, family, organizational or even a national level, we know that the best way to develop excellence is to develop...