The following is mostly from a Harvard handout (the original author is unknown) Self-Efficacy is an individual’s belief in their capacity to execute behaviors necessary to obtain a certain goal. Self-efficacy pertains to beliefs, or perceived abilities, rather than...
What Determines Satisfaction? “Prior expectations and postpurchase experience interact to influence the level of customer satisfaction.” Paul G. Patterson “Satisfaction is a function of expectation as well as realization.” Steven Covey ...
There are some things in life that we cannot change. For example, we cannot change our genes. Genes from our parents are sorted in particular ways to create a completely unique human being. We are the result of that process and have no control over it. It’s out...
Dr. Ivan Joseph nails the skill of self-confidence in this video. He says you develop it by: Persistence. Repetition and not quitting. Malcolm Gladwell talks about the 10,000 hr rule. It took 1,000 to 10,000 trials for Edison to make the light bulb. He didn’t...
